Information We Collect
DG Timepieces collects information you provide directly, information generated when you use the Platform, and limited technical data needed to operate and secure the service.
Account Information
We may collect:
- Full name
- Email address
- Mobile number
- Location (as you provide it)
- Preferred brand and budget range (customer preferences)
DG Timepieces uses customer preferences to recommend suitable watches and personalize your experience.
Seller/Agent Information
For sellers and agents, we may additionally collect:
- Seller or business name
- Website or social profile link
- Seller notes describing inventory or experience
Order and Reservation Data
When you place reservations or orders, we collect details needed to fulfill the transaction: items, amounts, status updates, shipping or meeting notes as applicable, and communications about the sale.
Payment-Related Information
Payment details should be handled primarily by the payment gateway. DG Timepieces may receive limited payment metadata (such as confirmation status or last four digits) as required to operate the marketplace. We do not store full card numbers unless a processor or regulation explicitly requires it.
How We Use Information
We use data for:
- Account management and authentication
- Order processing, reservations, and concierge communication
- Fraud prevention, security monitoring, and dispute support
- Service improvement, analytics in aggregate form, and legal compliance
Sharing of Information
We may share information with payment processors, cloud hosting providers, email or messaging tools, and professional advisors bound by confidentiality. We may disclose information if required by law or to protect rights, safety, and integrity of DG Timepieces and its users.
Data Security
We implement reasonable technical and organizational measures appropriate to the nature of our business. No method of transmission over the Internet is completely secure; you share information at your own risk beyond what we reasonably control.
Data Retention
We retain information as long as needed for the purposes above, including legal, tax, and accounting obligations, then delete or anonymize it where feasible.
Cookies and Analytics
The Platform may use cookies or similar technologies for session management, preferences, and aggregated analytics. You can control cookies through your browser where supported.
User Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export certain personal data, or to object to some processing. Contact us using the details below to make a request. We may need to verify your identity before responding.
Contact Information
For privacy questions or requests, use the contact section at the bottom of this page.